External Connectors: Extend HackerOne Automations to Any Tool

At HackerOne, we’re always looking for ways to make life easier for security teams. We know how tough it can be to manage multiple tools, juggle manual tasks, and keep up with the pace of scaling operations.
That’s why we’re excited to share something new: External Connectors for Automations. This capability lets you connect your favorite tools directly from the HackerOne Platform, streamline your workflows, and scale your security efforts—all without adding extra complexity.
The Power of Intelligent Automation
Last year, we launched our in-platform automation engine to help security teams save time and stay focused on what matters most. It’s a fully hosted, customizable solution that makes it easy to automate repetitive tasks, enforce workflows, and route data exactly where it needs to go. Whether you’re using one of our ready-to-go templates or building something from scratch, automation is now at your fingertips.
But it doesn’t stop there. Powered by Hai, our automation engine goes beyond basic task handling. It adapts in real time and helps guide workflows with smart, AI-driven decision-making, cutting down on manual work and improving accuracy along the way.

What’s New: Automate Anything, Anywhere
Our latest release, External Connectors for Automations, removes a key limitation: you can now build automations into any tool of your choice, not just those previously supported by HackerOne.

This enhancement opens the door to complete workflow customization across your security stack. Whether you’re using internal tools or proprietary systems, you can now extend HackerOne’s automation engine into your ecosystem.
Automations In Action
Here are just a few ways teams are transforming their operations with these enhanced capabilities:
- Custom notifications: Instead of flooding teams with every vulnerability report, create intelligent notification workflows that filter based on your specific criteria (severity, asset, etc.) and choose how, where and when these notifications are delivered.
- Internal & custom tool support: Build automations for any system in your environment, including internal and custom-built tools, ensuring you can reach everywhere your team works.
Other ways to leverage HackerOne’s automation engine to improve efficiency and reduce operational overhead:
- Scheduled automations: Run recurring tasks on a set schedule—daily, weekly, or monthly—to complement event-triggered workflows.
- Event-based actions: Automatically trigger responses to specific events, such as new submissions, status changes, or resolutions.
- Dynamic report routing: Direct reports to the right teams based on affected assets, product areas, or predefined rules.
- AI-Powered actions: Leverage Hai to automate and optimize notification workflows, dynamically deciding who should be alerted and when, to speed up response and reduce noise.
Start Automating Smarter
Security workflows don’t have to be slow or manual. With HackerOne’s automation engine, you can move faster and scale security on your terms.
Whether you’re using pre-built templates or building custom workflows, the best part is that simple automations come pre-built and ready to use from the Automations Templates Library, and require no additional coding. For users with more advanced or custom requirements, a code viewer is available to review pre-built automations and create custom ones. All of this is handled through the HackerOne Platform–no scripts to manage or APIs to maintain.
You can get started today by configuring automations in the HackerOne Platform, or reach out to your customer success team for a personalized walkthrough.